Disruptive technologies in healthcare
Health care is traditionally slow to adopt disruptive technologies when compared to other industries, but consumers demand their experience at the physician’s office or hospital to mimic that of a nice hotel or Amazon.com. Healthcare teams can view this consumer shift as a signpost to improve care experiences and interactions with the healthcare system. It can also be used as a litmus test to benchmark non-value-added activities.
• Describe a consumer-driven shift you have seen in health care
Identify the leadership behaviors that are driving these shifts
Explain whether the shifts are based on evidence or simply a response
Health care is traditionally slow to adopt disruptive technologies when compared to other industries, but consumers demand their experience at the physician’s office or hospital to mimic that of a nice hotel or Amazon.com. Healthcare teams can view this consumer shift as a signpost to improve care experiences and interactions with the healthcare system. It can also be used as a litmus test to benchmark non-value-added activities. Health care
• Describe a consumer-driven shift you have seen in health care
Identify the leadership behaviors that are driving these shifts
Explain whether the shifts are based on evidence or simply a response
Health care is traditionally slow to adopt disruptive technologies when compared to other industries, but consumers demand their experience at the physician’s office or hospital to mimic that of a nice hotel or Amazon.com. Healthcare teams can view this consumer shift as a signpost to improve care experiences and interactions with the healthcare system. It can also be used as a litmus test to benchmark non-value-added activities. Health care
• Describe a consumer-driven shift you have seen in health care
Identify the leadership behaviors that are driving these shifts
Explain whether the shifts are based on evidence or simply a response